Privacy Policy

Privacy Policy

1. Overview

This Privacy Policy explains how Nextcraftai collects, uses, and protects information when you access our services.

2. Data We Collect

• Account Information: Name, email address, and authentication details.
• Usage Metrics: Aggregate request metadata such as timestamps, endpoints, and token consumption.
• Billing Information: Payment details collected and processed by trusted third-party providers.

3. How We Use Data

• To authenticate users and secure API access.
• To provide analytics, usage dashboards, and billing statements.
• To improve reliability, performance, and customer support.

4. Data Sharing

We do not sell customer data. We may share limited information with infrastructure partners strictly to operate and improve the service or to comply with legal obligations.

5. Security

API keys are hashed at rest. We employ encryption in transit (TLS), principle of least privilege, rotating secrets, and continuous monitoring.

6. Data Retention

Account data is retained while your subscription is active. Upon deletion, data is purged within 30 days unless legal obligations require longer retention.

7. Your Choices

You may request data export or deletion by contacting support. You can manage notifications and plan changes from your dashboard.

8. Contact

For questions about this policy, email privacy@nextcraftai.com.